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Billing & Insurance

General Financial Information

From the moment you are admitted until you are discharged, Southern Regional is committed to providing outstanding service; performing our responsibilities sincerely and professionally; and anticipating and responding to your needs. During your stay with us, charges will be made to your account based on the services that you receive. These charges are based primarily upon the orders that your physician has made regarding your medical care. Charges for all hospital services will be reflected on an itemized bill, which is available at your request. Southern Regional accepts all major credit cards (Discover, Visa, MasterCard, and American Express).

Make certain your Medicaid or CHIP coverage is current! Information on updating your information or re-enrolling in Georgia Medicaid are located on our Insurance Information page.  

You can always pay your bill online via our MyChart patient portal. Please note:

  • Any hospital services invoiced after October 1, 2022, can be paid online through Epic in your MyChart account via MyChart FAQs – click the blue box on the right-hand side that states “Pay Online?”
  • Services invoices prior to October 1, 2022, can be paid through our Financial Counseling team at the hospital or by calling
    770-991-8600.
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Southern Regional offers payment programs to assist our self-pay patients and those with high deductibles. For more information, check out:

You may be billed by physicians other than your primary physician based upon the tests and procedures that are performed. These charges could include fees by assisting physicians, radiologists, pathologists, neonatologists, anesthesiologists, Emergency Department physicians, or nurse practitioners. They will bill you separately from the hospital. You may also be billed by a hospital physician for trauma service, or physicians and midwives with the Women’s Life Center.

If you have any questions regarding your bill, you can reach our our Patient Accounts Department at
956-291-1700 or via email.